A study of the impact of management philosophy on HR practices and employee attitudes and performance in two Chinese manufacturing organisations: a case study approach

- Tam , Wai Kau Alphaeus

Am I 'boverred'?: voice structures and related employee attitudes in call centres

- McDonnell, Anthony, Hannif, Zeenobiyah, Connell, Julia, Burgess, John

Job-demand for learning and job-related learning the moderating effect of need for achievement

- Loon, Mark, Casimir, Gian

Links between organisational and customer variables in service delivery: evidence, contradictions and challenges

- Dean, Alison M.